Job Openings: Contact Center - Financial Experience Advocate - Alpena
| Location of Position: | Alpena, MI |
| Salary: | Based upon Experience |
| Days: | Monday through Friday |
| Hours: | 40 hours per week |
Duties:
Provide informed, prompt, and accurate service to all members and associates by greeting and
waiting on members in a timely manner. Open individual accounts, certificates of deposit, and other Credit Union products or services in accordance with credit union policies and procedures, ensuring all related forms and documents are completed and filed/ scanned in a timely manner. Carry out assigned duties and responsibilities with minimal errors according to established credit union standards. Actively advise members on products and services to achieve or exceed 100% of all established individual, department and credit union strategic performance goals. Resolve member and internal inquiries in a timely and accurate manner, communicating the resolution to affected parties. Ensure compliance with all applicable Credit Union policies, procedures, and regulations. Maintain a professional work environment.
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